Finding your way around a hospital can be overwhelming, especially if you’re unfamiliar with the layout. At St. Mary’s Hospital, we understand that navigating through different departments and floors can be a source of anxiety for patients and visitors. To make your experience as smooth as possible, we’ve put together a comprehensive guide to our floor map.
Understanding Our Layout
St. Mary’s Hospital is designed with patient convenience in mind. Our floor plan is structured to ensure that essential departments are easily accessible.
- Ground Floor: The ground floor serves as the main entry point for patients and visitors. Here, you’ll find our reception area, information desk, waiting areas, and the cafeteria.
- First Floor: The first floor primarily houses our emergency department, imaging center (including X-ray and ultrasound), and laboratory services.
- Second Floor: This floor is dedicated to our surgical suites, pre-op and post-op care units, and the intensive care unit (ICU).
- Third Floor: The third floor is home to our maternity ward, labor and delivery rooms, and the neonatal intensive care unit (NICU).
- Fourth Floor: Our general wards, including private and semi-private rooms for various specialties such as cardiology and orthopedics, are located on this floor.
Where Can I Find…?
“It’s not uncommon for visitors to feel a little turned around,” says Dr. Emily Carter, Head of Patient Experience at St. Mary’s. “That’s why we’ve invested in clear, consistent signage throughout the hospital. Whether you’re looking for a specific department or need to locate the restrooms, our signage is designed to guide you effortlessly.”
- Information Desk: Our friendly staff at the information desk on the ground floor can provide directions, answer questions about hospital services, and assist with any other inquiries you may have.
- Digital Kiosks: We have strategically placed digital kiosks on each floor, offering interactive maps and real-time updates on wait times for various departments.
- Hospital Staff: Don’t hesitate to ask any member of our staff for assistance. We are always happy to help you find your way.
Tips for Easy Navigation
- Familiarize yourself with the floor map: Before your visit, take a moment to review our online floor map to gain a better understanding of the hospital’s layout.
- Note landmarks: While navigating, take note of landmarks such as prominent artwork, waiting areas, or unique architectural features to help you remember your path.
- Utilize our mobile app: Download the St. Mary’s Hospital app, which offers a digital floor map with turn-by-turn navigation.
“We are committed to providing a welcoming and stress-free environment for our patients and their families,” adds Dr. Carter. “Our comprehensive floor map and helpful navigation tools are just one way we strive to make your experience at St. Mary’s as comfortable as possible.”
Contact Us
For immediate assistance or to speak to a member of our team, please contact us at:
Phone Number: 02437655121
Email: [email protected]
Address: Số 298 Đ. Cầu Diễn, Minh Khai, Bắc Từ Liêm, Hà Nội, Việt Nam
We are available 24/7 to assist you with your healthcare needs.