Visiting hours at Concordia Hospital are designed to balance patient rest and recovery with the opportunity for loved ones to connect and provide support. While we encourage visitation as it plays a vital role in the healing process, we also understand the importance of maintaining a peaceful and healing environment for all patients.
Modern and comfortable patient room at Concordia Hospital
General Visiting Hours
Our general visiting hours are flexible to accommodate the needs of our patients and their visitors. However, specific units or departments may have adjusted hours to ensure the smooth operation of essential medical care and procedures. To confirm the most up-to-date visiting hours for a particular unit or patient, we encourage you to call the hospital directly or check with the nurse’s station upon arrival.
Importance of Visiting Hours
Setting designated visiting hours allows us to prioritize patient care in several ways. Firstly, it ensures that medical rounds, treatments, and essential rest periods are not interrupted, allowing our healthcare professionals to provide the highest quality care. Secondly, it helps create a quieter and more restful environment conducive to healing, reducing stress and promoting patient comfort. Lastly, adhering to visiting hours helps prevent the spread of infection, safeguarding the health of all patients, visitors, and staff.
Guidelines for Visitors
To ensure a positive and respectful environment for everyone, we kindly ask all visitors to adhere to the following guidelines:
- Check in at the reception desk upon arrival.
- Limit the number of visitors per patient at any given time.
- Be mindful of noise levels and maintain a quiet atmosphere.
- Respect the privacy of all patients by refraining from discussing sensitive medical information in public areas.
- Wash or sanitize your hands frequently, especially before and after visiting a patient.
- If you are feeling unwell, please postpone your visit until you are feeling better.
Special Considerations
We understand that unique situations require flexibility. For specific circumstances such as visiting hours for critically ill patients, children visiting patients, or special requests, our staff is available to discuss individual needs and make appropriate arrangements whenever possible. Please do not hesitate to communicate your needs and concerns to our team.
Connecting with Your Loved One
We believe that staying connected is crucial for our patients’ well-being. If you are unable to visit in person during designated hours, there are alternative ways to connect with your loved ones. Our hospital offers phone services, video conferencing options, and the delivery of personal messages or gifts. We encourage you to utilize these options to maintain communication and show your support.
Concordia Hospital: Committed to Compassionate Care
At Concordia Hospital, we understand that visiting hours are an important aspect of the patient experience. Our goal is to provide a welcoming and supportive environment that balances patient well-being with the needs of loved ones. We are committed to working with you to ensure that your visit is as comfortable and meaningful as possible.
If you have any questions or concerns about visiting hours, please do not hesitate to contact us.
FAQ
1. Can I bring flowers to the hospital?
Yes, you are welcome to bring flowers to brighten a patient’s day. However, some units may have restrictions on certain types of flowers or plants due to allergies or infection control measures. It’s best to check with the specific unit beforehand.
2. Is there a cafeteria or vending machine area for visitors?
Yes, Concordia Hospital provides a cafeteria with a variety of food and beverage options for visitors. Additionally, vending machines are located throughout the hospital for your convenience.
3. Can I access Wi-Fi while visiting the hospital?
Yes, complimentary Wi-Fi is available throughout the hospital for visitors to use.
4. What are the parking arrangements for visitors?
Concordia Hospital offers convenient on-site parking for visitors. You can find detailed information about parking rates and accessibility on our website or by contacting our information desk.
5. Can I leave a message for a patient if I can’t visit during visiting hours?
Absolutely! You can leave a message with our staff, and we will ensure it is delivered to the patient.
For more information about Concordia Hospital and our services, please explore the following resources:
- Patient Rights and Responsibilities
- Hospital Amenities and Services
- Contact Information for Specific Departments
When you need assistance, our dedicated team is available 24/7. Please reach us at Phone Number: 02437655121, Email: [email protected] or visit us at: 298 Cau Dien Street, Minh Khai Ward, Bac Tu Liem District, Hanoi, Vietnam.