Accessibility Policy

At San Jose Hospital, we are dedicated to making our services, facilities, and website accessible to everyone, including individuals with disabilities. Our commitment to accessibility is part of our mission to offer exceptional care and support to all patients and visitors. We are continually improving accessibility standards to create an inclusive, welcoming environment for everyone.

1. Physical Accessibility

San Jose Hospital’s facilities have been designed to support patients and visitors with diverse needs, including:

  • Wheelchair Accessibility: All main entrances, patient rooms, bathrooms, and common areas are wheelchair-accessible.
  • Accessible Parking: Reserved parking spaces close to the main entrance are available for individuals with disabilities.
  • Elevators and Ramps: Elevators are available on each floor, and ramps provide easy access throughout the facility.
  • Support Services: Our staff is trained to assist visitors with mobility limitations and provide special support services when needed.

2. Medical Services and Assistance

We provide specialized support and resources to enhance the hospital experience for individuals with disabilities:

  • Assistance Devices: Devices such as wheelchairs and walkers are available upon request.
  • Language and Hearing Assistance: Translation services and hearing assistance devices are available to ensure clear communication for all patients.
  • Trained Staff: Our healthcare and support staff are trained to accommodate various accessibility needs, including sensory and physical limitations.

3. Digital Accessibility

Our website is designed to be accessible for all users, including those with disabilities. We strive to maintain a user-friendly online experience by:

  • Screen Reader Compatibility: Our website is compatible with popular screen readers to help visually impaired users navigate our site efficiently.
  • Keyboard Navigation: All interactive elements on our website are accessible via keyboard-only navigation.
  • Alt Text for Images: We use descriptive alt text for all images to assist users who rely on screen readers.
  • Readable Fonts and High Contrast: Our content uses legible fonts and high-contrast color schemes to enhance readability.

4. Feedback and Continuous Improvement

We are committed to maintaining and enhancing our accessibility standards. If you encounter any barriers or require assistance with accessing our facilities, services, or website, please contact us.

Contact Information

  • Phone: +84 243 7655 121
  • Email: [email protected]
  • Address: 298 Đ. Cầu Diễn, Minh Khai, Bắc Từ Liêm, Hà Nội, Việt Nam

Your feedback is invaluable in helping us improve our accessibility efforts. Thank you for choosing San Jose Hospital, where we prioritize inclusive care for all.