Understanding the visiting hours at St. John’s Hospital is essential for ensuring a smooth and pleasant experience for both patients and visitors. This guide provides comprehensive information about our visiting hours, guidelines, and answers to frequently asked questions to help you make the most of your time at our hospital.
St. John’s Hospital General Visiting Hours
At St. John’s Hospital, we believe that the presence of loved ones can play a vital role in the healing process. Our general visiting hours are designed to strike a balance between providing ample time for connection and ensuring our patients receive the rest and medical attention they need.
General visiting hours are from 9:00 AM to 8:00 PM, seven days a week.
Specialized Visiting Hours for Specific Units
While we encourage visiting during general hours, we also understand that certain situations require flexibility. Therefore, we have specific visiting hours for some of our specialized care units:
- Intensive Care Unit (ICU): Due to the critical nature of care provided in the ICU, visiting hours are limited to specific time slots to minimize disruptions. Please check with the ICU nurse station for the most up-to-date visiting schedule.
- Maternity Ward: We understand the excitement of welcoming a new baby. To allow for bonding time for families, we offer extended visiting hours in our maternity ward. Please inquire with the nursing staff for detailed information.
- Pediatric Unit: Children benefit greatly from the comfort of family. Our pediatric unit has flexible visiting hours, allowing parents and guardians to stay with their children as much as possible.
For the most current information on visiting hours for specific units, we recommend contacting the hospital directly at 02437655121.
Guidelines for a Respectful and Enjoyable Visit
To create a positive environment for all patients and visitors, we kindly ask that you adhere to the following guidelines:
- Quiet Environment: Please be mindful of the need for a peaceful atmosphere. Keep noise levels down and conversations discreet.
- Hygiene Practices: Maintaining a clean and healthy environment is crucial for everyone’s well-being. Please sanitize your hands upon entering and leaving patient rooms.
- Visitor Limits: To ensure patient comfort and privacy, we may limit the number of visitors allowed in a room at any given time. Please check with the nursing staff for specific unit guidelines.
- Children Visiting: While we welcome young visitors, they must be supervised by an adult at all times.
- Gifts and Flowers: We encourage thoughtful gestures; however, please check with the nursing staff about any restrictions on certain items before bringing gifts or flowers to patients.
We understand that hospital visits can evoke a range of emotions, but we encourage you to approach your visit with a positive and supportive attitude.
“Positive interactions and a supportive environment can significantly impact a patient’s recovery journey,” says Dr. Emily Carter, Head of Patient Experience at St. John’s Hospital. “We encourage visitors to be mindful of their role in creating a healing atmosphere.”
Frequently Asked Questions About Visiting Hours
Can I visit a patient outside of general visiting hours?
We understand that emergencies and special circumstances may arise. If you need to visit outside of general visiting hours, please speak to the nurse in charge. They will assess the situation and advise accordingly.
Is there a designated waiting area for visitors?
Yes, St. John’s Hospital provides comfortable waiting areas equipped with vending machines and restrooms for your convenience.
Can I bring food or drinks for the patient I’m visiting?
We recommend checking with the nursing staff before bringing any outside food or beverages for patients, as dietary restrictions may apply.
We’re Here to Help
At St. John’s Hospital, we prioritize the well-being of our patients and their loved ones. We believe that clear communication and a compassionate approach are essential to creating a positive hospital experience. If you have any questions or require further assistance regarding visiting hours or any other matter, please don’t hesitate to contact us at 02437655121 or [email protected]. Our dedicated team is available 24/7 to assist you. We are located at 298 Cau Dien Street, Minh Khai Ward, Bac Tu Liem District, Hanoi, Vietnam.